DomainPlus Money-Back Guarantee
30-Day Full Money-Back Guarantee
no questions asked
Apply For All Web Hosting Plans
DomainPlus Money-Back Guarantee
It’s been our mission to help customers to grow their business online. We’ve put our considerable time and effort in order to provide you with the best products and services. However, if in any case our products/services do not fulfill your requirements, you can cancel within 3 days (for domains); 30 days (for hosting) and still get a full refund!
We at DomainPlus strive to improve ourselves to serve you better. We greatly appreciate your valuable feedback — positive or negative — send it to us anytime at marketing@exabytes.my. Thank you once again for spending your precious time to try our products and services.

Domain Names (3 Days Money-Back Guarantee)
The Domain Name Money-Back Guarantee is valid for 3 days only (from the date of payment). DomainPlus will refund (in the form of credits) to your billing account for the next purchase. Therefore, you can use the credits for new registration/signup for any products or services from us. Refund requests made after the 3-day period is strictly not allowed.

Web Hosting (30 Days Money-Back Guarantee)
With DomainPlus 100-DAY Risk-FREE Money-Back Guarantee on All Hosting plans (for Annual Plans and Above), you can cancel your hosting and get 100% refund within 100 days from your payment date, absolutely no questions asked. Just let us know and we’ll send you a refund.
Web Hosting Plans (Annual Plan and Above) that are entitled to DomainPlus 30-day Full Money-Back Guarantee are:
Frequently Asked Questions (FAQ)
Please send an email to our Billing Team at billing@exabytes.my and we will assist to process the refund.
You may request for a refund on hosting as long as you have made payment for your hosting plan for 1 year or above. Check here on which Web Hosting Plans (Annual Plan and Above) that are entitled to refund.